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Oracle Application Analyst – CRM CX

Job role insights

  • Date posted

    2024-06-25

  • Closing date

    2024-06-25

Description

  • Bachelor’s degree or equivalent work experience & practical knowledge.
  • 3 years of proven experience as an Oracle Cloud CRM CX Sales Cloud (OSC) developer/analyst.
  • Very good knowledge in Oracle Sales Cloud with functional and technical components.
  • Data Loads/Data Imports & Exports, Workspace, Data security Roles & Privileges, Sales Territories
    Demonstrated technical aptitude and attention to detail.
  • Oracle new SOPs development and execution of the existing SOPs.
  • Strong troubleshooting skills, ability to research, follow up and resolve complex problems with a right RCA.
  • 3+ years of hands-on software configuration/development (Oracle ERP Cloud related).
  • Experience in agile delivery frameworks/methodologies.
  • Oracle Cloud Certification (Oracle Sales Cloud Certification advantageous).
  • Experience in designing/delivering changes/solutions in an Oracle landscape for a global organization.

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